Privacy policy
Privacy Policy
At The Back Vault, your trust and privacy are paramount. This Privacy Policy explains how we collect, use, and protect your personal information when you visit or shop at thebackvault.com (the “Site”).
What We Collect
To provide you with a seamless and personalized experience, we collect:
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Device Information: Automatically collected details such as your browser, IP address, time zone, cookies, and browsing behavior on our Site.
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Order Information: When you make a purchase, we collect your name, billing and shipping addresses, payment information, email, and phone number.
Together, this information is referred to as “Personal Information.”
How We Use Your Information
We use your Personal Information to:
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Fulfill your orders, process payments, and arrange shipping.
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Provide confirmations, updates, and customer support.
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Enhance your browsing experience, improve our Site, and offer tailored promotions.
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Protect against fraud and ensure secure transactions.
Sharing Your Information
We may share your Personal Information with trusted partners who help us operate our business, such as Shopify and Google Analytics. We also share information as required by law or to protect our rights.
Behavioral Advertising
We may use your information to offer personalized promotions. You can opt out of targeted ads via:
Your Rights
European residents may access, update, or request deletion of their personal data. By placing an order, you consent to information transfers outside Europe, including the U.S. and Canada.
Data Retention
We retain order information for our records unless you request deletion.
Children
Our Site is not intended for individuals under 18.
Updates
We may update this policy to reflect changes in operations, legal requirements, or best practices.
Contact Us
For questions or concerns about your privacy, please reach out:
The Back Vault
15 W 47th Street, Window E3
New York, NY 10036, USA
Email: support@thebackvault.com
